Contact support
Email CarePaw@hmaix.com. Please do not include medical, insurance, microchip, or other sensitive details in your message.
Before you contact us
- Notification access can be reviewed in the app and in iOS Settings.
- CarePaw stores app records on your device and does not provide account or cloud recovery.
- A Pet Sitter PDF is created on-device and leaves the app only when you choose a share, save, or print destination.
Veterinary questions
CarePaw organizes information you enter. It does not diagnose conditions, monitor health, or recommend medication. Contact a qualified veterinarian for health or medication questions.